Started at 07.30am today and actually arrived 20 minutes too early despite the heavy snow. Was really happy when the bus came around the corner this morning at 6am! This morning there were only 3 people (including me) for Space Mountain who made it so there was a bit of chaos at the beginning. We were supposed to open at 8am for the hotel guests but it was snowing so so much that this was not possible and we had some frustrated guests. We had to shovel the snow and ice to make it safe. I shovelled the entrance, waiting queue area outside, the stairs and the evacuation routes. Also put salt and soda on the slippery parts. Did this for about 3 hours but it kept on snowing so once one part was finished it was exactly the same again or even worse! So it was completely impossible! Because of this, even though that the attraction was okay, we couldn't let people enter because of the risk that when they fall it's our fault. Also the snow from the inside had to be removed because parts of the catapult are exposed to the outside, snow just falls in and causes technical problems.
Backstage (Les Coulisses) with Space Mountain in the background
On stage (Sur Scene) with Orbitron in the middle and Space Mountain on the right
There were quite a few new temporary cast members who are still in "formation" (training) and I had to help them a bit as well because they seemed to be quite confused and since it seems now that I've been there for a long time now. As David said it, that I'm almost the Queen of Space Mountain, hehe.
Because of the snow problems, we had many many 101's (interruption du service) and 102's today (reprise du service) and had to explain to all the people queuing up outside why they cannot enter. Always the same questions.
Is it open? No, sorry
What's wrong? Why? Technical problems, because of the snow and a part of the catapult being open
Will it open today? Probably yes, later today
When? We are not sure yet, we cannot tell you an exact time, sorry
But what time? Sorry, we don't know
Why aren't the fast pass machines working? They are not working today for any attraction
Which attractions are actually working? Probably the inside attractions, but we are also not sure of everything
Can I be reimbursed? Maybe, you have to ask at the City Hall
Can I complain? Yes at the City Hall
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